Privacy Policy | Hello Boss
HELLO BOSS · SINGAPORE & MALAYSIA
Effective date: 8 September 2026
Hello Boss respects your privacy and is committed to handling personal data responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you use our website, AI voice and WhatsApp automation services, or communicate with our team.
1. Personal data we collect
We may collect contact details, account and billing information, business information, service usage data, messages, call recordings or transcripts where enabled, and technical information such as device, browser, and log data. The data we collect depends on how you interact with Hello Boss and the features your organisation chooses to use.
2. How we use personal data
We use personal data to provide, operate, secure, support, and improve our services; manage subscriptions; respond to enquiries; communicate service updates; detect misuse; and comply with legal obligations. Where we process information on behalf of a customer, that customer remains responsible for its instructions and for ensuring an appropriate legal basis for the processing.
3. Sharing and overseas transfers
We may share personal data with service providers that help us operate our platform, process payments, provide hosting, communications, analytics, or support. We may also disclose data where required by law, to protect rights and safety, or as part of a corporate transaction. Where data is transferred outside Singapore or Malaysia, we take reasonable steps to ensure a comparable standard of protection, as required by applicable law.
4. Retention and security
We retain personal data only for as long as needed for the purposes described in this policy, to meet legal requirements, resolve disputes, and enforce agreements. We use administrative, technical, and organisational measures designed to protect personal data, but no online system can be guaranteed completely secure.
5. Your choices and rights
Subject to applicable law, you may request access to, correction of, or information about personal data we hold about you. You may also withdraw consent where our processing relies on consent, although this will not affect processing completed before withdrawal. To make a request, contact us using the details below.
6. Cookies and similar technologies
Our website and services may use cookies and similar technologies to remember preferences, understand usage, maintain security, and improve performance. You can manage cookie settings through your browser, though some features may not work properly if essential cookies are disabled.
7. Changes and contact
We may update this policy to reflect changes to our services or legal obligations. The latest version will always be published on this page. For privacy questions or requests, contact us at hello@hello-boss.ai.
© 2026 Hello-Boss AI Pte Ltd