Who it’s for
The same platform underneath, set up with the vocabulary, the questions and the admin of your line of business — not a generic call-centre script.
Peak hour is when the phone is loudest and nobody can answer it.
Your agent takes the order or the reservation while your staff stay on the floor — reading from your own menu, handling pickup, delivery and dine-in differently, and sending a payment link before the kitchen starts.
Hands in someone’s hair, and the phone goes.
Bookings arrive in the evening, long after you have cleaned down. Your agent answers then, asks which service and which stylist, and blocks the right amount of time so a full head of foils never lands in a thirty-minute gap.
The front desk is with a patient. The phone is not.
New and returning patients get answered at seven in the evening and on a Sunday. Routine questions — hours, location, what to bring — are answered from your own material, and anything urgent reaches a person on the rules you set.
Half the calls are the same five questions.
Opening hours, stock, delivery, returns — answered from your own website so nobody leaves the floor. The calls worth having, a bulk order or a special request, come through with the details already captured.
A prospect ringing three firms gives the work to whoever picks up.
Your agent answers in your firm’s name, qualifies what the matter concerns and how urgent it is, books the consultation, and keeps the cold callers away from billable attention.
Level one, answered before anyone waits.
Agents that identify the caller against your customer records, resolve what they can from your own knowledge base, raise a ticket, and hand to a person the moment the call needs one — across voice and WhatsApp, in the language the customer opens with.
Not listed? Tell us what your customers ring about — the agent is configured per business, so the list is shorter than what it handles.
Two ways in, depending on the size of the operation. Both start with a real conversation rather than a form.
Fifteen minutes. We will set up an agent against your own menu or booking flow so you can hear it work.
Book a demoWe will map one of your real support journeys and show the agent handling it end to end.
Talk to sales